
EARLY ACCESS: Thursday 12th of February at 18:00
SIX NEW BANGERS GO LIVE
Our low stock drop: The urge to stare at your reflection just a little longer
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Frequently Asked Questions
Not a marketing stunt babe. We only had several hats left for this style. We don't make up the serious stuff. Sign up now before it's too late.
First you make sure to measure your hat right and follow the steps on our page: How to measure your head.
Next you check out the size chart to see what size fits your head best. Still have questions? Slide in our DM or send an e-mail to willeke@andorahats.com. She knows best ;)
Orders will be shipped within 24 hours on business days. Most orders within the Netherlands, Belgium, Germany and Luxembourg are delivered within 2 business days. Shipping to other EU countries will take 2-5 business days. Delays may occur occasionally.
Shipping to the UK might take longer due to customs.*
Enjoy FREE shipping in the Netherlands, Germany and Belgium. In all other European countries, you pay € 6,95 for shipping. This includes the UK and is excl. import duties.
Weirdly? Yes... Find proof on this page.
Yes we do and we offer FREE shipping in the Netherlands, Germany and Belgium. In all other European countries, you pay € 6,95 for shipping. This includes the UK and is excl. import duties.
Yes you can and we'll pay for shipping for you. Check out our shipping & returns page and find out if your order is eligible for a return for an exchange.
Exchange: It's crucial to us that you are in love with your newest Andora hat and find the perfect fit for your head. Therefore, you can exchange your hat for a different size free of charge within 14 days of receiving your order if your shipping address is within the European Union. Please e-mail us at info@andorahats.com with all necessary information.
For exchanges from the United Kingdom, a fee of €20 applies to cover part of shipping costs and customs.
Returns: Are at the cost of the customer. You will receive a refund for the returned pieces within 7 business days after we receive your hat back. The shipping costs will be deducted from the total. The customer is responsible for shipping the item(s) back to our address. Check out the instructions for returns on our shipping & returns page.
For UK returns, shipping costs and any applicable import duties will be deducted from the refund amount.
Return Window: You may return or exchange your item(s) within 14 days of receiving your order.
To be eligible for a return or exchange, your item must be unused, in the same condition as when you received it, and in its original packaging, including the Andora box, also in the same condition as received.