Andora's Giftcard
Free shipping within the EU & UK
Shipped within 24 hours on business days
Free size exchange within 14 days (EU)
Andora Gift Card
Give the gift of timeless style.
Let her choose her own handcrafted hat, made for confidence, creativity, and unapologetic individuality. Delivered instantly, ready to inspire.
*Voucher is digital
Size & fit
- Measure around your head, just above the eyebrows and ears. How to measure
- Compare with our size chart. Sizes in the chart are true to size; the label is rounded down (55.5 cm is labelled 55).
- Every hat has adjustable drawstrings inside, so you can fine-tune the fit.
- In between sizes? Ask us for a free hat filler, or send us your measurement at info@andorahats.com and we'll advise you.
Shipping & returns
Shipping
- Shipping is free within the EU and the UK.
- Shipping to the US costs € 15,95. Import duties and local taxes outside the EU are paid by the customer.
- We ship your order within 24 hours on business days.
- In the Netherlands, Belgium, Germany and Luxembourg, your hat usually arrives within 2 business days after shipping. Other EU countries take 2–5 business days. Shipping to the UK and US usually takes 3–6 business days. Shipping to the UK and US might take longer due to customs.
Exchanges & returns
- Need a different size? Within the EU, you can exchange your hat for free within 14 days, unless your address is in a remote area or overseas territory where additional shipping costs apply. Exchanges from the UK cost € 20. For other non-EU countries, the cost of an exchange is based on the shipping costs. Just send us an e-mail at info@andorahats.com.
- You can return your hat within 14 days of receiving your order. It needs to be unworn and in the original Andora box, with both hat and box in the same condition as they arrived. If the box is missing or can no longer be used, € 7 will be deducted from your refund.
Care & safety
General Product Safety
- Not intended for consumption
- Keep away from fire and flames
- Not a toy. Keep away from small children and pets
Material & Allergies
- Made from 100% wool
- May cause allergic reaction in individuals sensitive to wool or animal fibers
Use & Care
- For external wear only
- Do not wash in washing machine. Spot clean only
- Avoid exposure to moisture to maintain the shape
Apparel-Specific Disclaimers
- Check our size guide before purchase or get in touch
- Color shades may vary due to screen and dye differences
- Be aware that due to the color and the wool dying process, there may be some light flecking or marks present in the wool.
- Not protective equipment. It is a fashion item only
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Shop the styles @andorahats
How do I find my size?
Measure around your head, just above your eyebrows and ears, and compare it with our size guide.
What if the hat doesn't fit perfectly?
Every hat has an adjustable drawstring inside, so you can fine-tune the fit. Still not right? Within the EU, you can exchange it for another size for free within 14 days, unless your address is in a remote area or overseas territory where additional shipping costs apply. In between sizes? Ask us for a free hat filler.
How fast will I receive my hat?
We ship your order within 24 hours on business days. In the Netherlands, Belgium, Germany and Luxembourg, your hat usually arrives within 2 business days after shipping. Other EU countries take 2–5 business days. Shipping to the UK and US usually takes 3–6 business days. Shipping to the UK and US might take longer due to customs.
Is shipping free?
Yes, shipping is free within the EU and the UK. Shipping to the US costs € 15,95. Import duties and local taxes outside the EU are paid by the customer.
Can I return my hat?
Yes, you can return your hat within 14 days of receiving your order. It needs to be unworn and in the original Andora box, with both hat and box in the same condition as they arrived. If the box is missing or can no longer be used, € 7 will be deducted from your refund. Read the full shipping & returns policy.
What are the hats made of?
100% wool. Every hat is handmade in Portugal, and we add the final touches ourselves. Light flecking in the wool can occur because of the dyeing process; it's part of the handmade character.
How do I take care of my hat?
Spot clean only and never put it in the washing machine. Avoid moisture so the hat keeps its shape.
